The Grill Master Box

Returns & Exchanges Policy

Damaged or Defective Products Only

At The Male Box™, we take pride in the quality of our products. Due to the nature of our products, returns are accepted only for items that arrive damaged, defective, or incorrect.

To request a replacement or refund, customers must:

• Contact us within 7 days of delivery.

• Provide their order number and photographs showing the damage, defect, or incorrect item.

• Allow us a reasonable opportunity to review the claim.

If the claim is approved, The Male Box™ will, at its sole discretion, provide:

• A replacement product, or

• A refund of the purchase price.

We do not accept returns or exchanges for:

• Buyer's remorse

• Preference or taste-related issues

• Opened or used personal care products

• Products damaged due to misuse, neglect, or improper storage

Buyer must ship the product back at their expense and a 20% restocking fee will be applied towards any refund amount.

For assistance, please contact us at TheMaleBoxTMB@outlook.com or through our website at TheMaleBox.co.

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(in Continental US Only)

Email for additional rates out of the US